Training and Assessment Strategy-CUA51015 Diploma of Screen and Media Graduate Diploma aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units BSBADM101 Use business equipment and resources BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBWOR202 Organise and complete daily work activities BSBWOR204 Use business technology BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units PMAOPS352 Operate and troubleshoot instrument and plant air systems PMAOPS354 Operate and troubleshoot inert gas generation systems PMAOPS357 Operate and troubleshoot produced water and water injection systems PMAOPS322 Undertake well management PMAOPS363 Operate and troubleshoot export systems PMAOPS370 Operate and troubleshoot condensate stabilisation systems PMAOPS310 Operate and troubleshoot distillation system PMAOPS336 Operate and troubleshoot fixed-bed adsorption system PMAOPS341 Operate and troubleshoot cryogenic processes PMAOPS343 Transfer bulk fluids into/out of storage facility PMAOPS204 Select and use utilities and services PMAOPS332 Generate electrical power PMAOPS349 Operate and troubleshoot hydraulic systems PMAOPS205 Operate heat exchangers PMAOPS223 Operate and monitor valve systems PMAOPS246 Operate separation equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICBS203D Safely handle bituminous materials RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-CUA51015 Diploma of Screen and Media Graduate Diploma aggressive or abusive customers SIRXPDK001You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.